Please pay attention as to how a company loses a customer, client, user or subscriber .... I started using the product (service or program) because I had a need for it. It had the perceived potential of doing just that ... satisfying this need. It was my expectation, (based upon its promotion) the product would fill in a gap related to those needs. Congratulations ... I became a user/customer. After using the product for a significant amount of time, I discover that a glitch of some sort creates an output that is undesirable. It's not an operation that it cannot do, but essentially a glitch (something it used to do before updates etc, but can do no longer). As it turns out, based upon some research ... there are other users experiencing the same glitch. The issue has been brought to the attention of the seller/developer of the product. Customer service/Support apparently has known about this glitch for quite some time. Support even suggests that it's not a problem with ...
Edgy Commentary/Opinion on Current Affairs ... along with a few observations regarding life & technology in general.