Skip to main content

Low Employee Pay

From my perspective, it would seem that those that have the greatest impact upon the success of any company are the employees who make it happen day after day after day.
Yet, those that make the least money are those who make it happen day after day after day.
Years ago, I spent a considerable amount of time training regarding how to handle a client as soon as they walked in the door of the business. I mean the training was so detailish  that we were aware of exactly how many minutes (& seconds) the client had to wait until they were serviced by one of the company’s employee folks. Then of course, we were to be aware of every aspect of how we acted while with the client.
The goal, to have a happy client leave believing they had been well served such that there was no doubt that when faced with the same needs next year …. They would return to  do it all over again.
Corporate profits were predicated upon this process. It would seem to me that the employee is pretty important to this company’s success.
Zipping ahead to the nasty now & now …..
My current company is losing market share to apparently another company (so management says) because WE the employees are simply not doing it right. They also say they are making more money than ever ... go figure???
Not wearing the right clothes, not saying the right things, not working enough hours, not cleaning the company equipment adequately, not reporting defective equipment & not putting forth the right kind of image that from the company’s perspective is sufficient to compel a client when the need for our services comes about, that the only logical choice is to call us up & let us do our thing.
I would have to surmise that we (the employee) are pretty important to this corporations' profits. We in the field are absolutely critical to the rise & fall of the company’s empire.
Now, my point, again ….


The LEAST PAID (least rewarded & respected) of any person working for the companies above is the employee working on the line & making it happen day after day after day.

I ask, “Is that right?” … Hell NO, it’s not right & be certain of this … THERE IS BETTER WAY.
Maybe a good start would to be ... Pay more money to the workers/employees so that THEY TOO can afford the service they are providing (Henry Ford knew about this concept).

Comments

Post a Comment

Popular posts from this blog

Behavioral Modification

I have spent the last week or so being around young school age children in our local school district. Ages ranging from Prep-K up to early high school. I have to admit it's fascinating to watch how the system works in order to make these young people comply with acceptable behavior. For example ...  be quiet when they want to talk, sit still when they want to dance, study when they want to play, stand in line when they wish to wander and the biggie to say that which is acceptable to say as opposed to speaking honestly about what's in their hearts and minds. As somewhat of an outsider, I watched the enforcers take action against those who failed to comply. Amazingly enough, the students did exactly what they were told to do. BUT ...... As soon as the enforcer was gone, they became who they are ... KIDS!!! You got to love them!!!
Post a Comment
Read more

Harley Davidson

Harley Davidson (Kansas City) announced that they are going to close their manufacturing plant sometime in 2019. I think they described it as bringing into alignment their manufacturing capacity with the harsh reality of a shrinking demand for their product. The plant costing millions of dollars to build was put into play around 1998. So we are looking at a plant that has been in Kansas City only 20 years. Plus, when they threatened to shut down the plant a few years ago, the State of Missouri and employees came up to the plate again to provide them what they needed to stay. I recall a significant investment by another GIANT corporation not too long ago in Kansas City. Interestingly enough, they secured some nice funding breaks from the city and state assisting in its construction. Millions of dollars were spent to build the facility. The local chamber participated in the ribbon cutting joyfully singing the corporations' theme song and basking in the belief that the states'...
Post a Comment
Read more

Sex, Lies & Videotape (1989 Film Title)

Regarding the most recent Trump news & his former National Security Advisor, Michael Flynn lying to the FBI & of course getting caught …. Here is how it works in the world of transportation & this bit of information might be helpful to our future leaders, if they take the time to  read this LOL. When a driver is involved in an incident that causes damage to a company asset or to someone else’s ass(et), the driver is faced with the following decision … Report it to the company?? Or Not??? The drivers are always advised by me to report it. Now, the nature of the incident may lead to a driver’s firing, reprimand (involving retraining) or a simple incident dismissal (subject to the demand for that drivers’ services … that’s another story LOL). The point here is that the outcome is uncertain, but at least there is the strong possibility that the drivers’ job will be preserved & ALL forgiven. Now, if the driver tries to cover the incident up &/or deny ...
Post a Comment
Read more